Triple i Logistics is committed to building confidence and satisfaction for customers
Through transparent operations, accountability, and creating long-term value for all stakeholders, with clear communication, accurate performance reporting, and adherence to international standards.
Service Development Through International Standards, Technology, and Innovation
To enhance service efficiency and build confidence among stakeholders, the Group has implemented the following initiatives:
International Standards Certification
The Group strives for excellence in all dimensions, having management processes in accordance with international standards, including certifications for Quality Management System (ISO 9001:2015), Environmental Management System (ISO 14001:2015), Occupational Health and Safety Management System (ISO 45001:2018), Greenhouse Gas Management (ISO 14064-1), Food Safety Standard (GHP Codex 2022), and the Quality Standard for Trucking Service (Q Mark), as well as sustainability recognitions from SET ESG Ratings and EcoVadis.
Safety and Specialized Expertise
Acting as a Regulated Agent providing product or parcel control and security certified by the Civil Aviation Authority of Thailand (CAAT), including European and United Kingdom standards. The Group has also obtained approval to operate warehouse management from the Customs Department. Dangerous goods handling is carried out in accordance with the IATA Dangerous Goods Regulations manual, and relevant employees are trained in accordance with the dangerous goods handling standards.
Innovation and Technology for Speed and Accuracy
The Group developed the Cyber Freight 365 system, which is a platform developed to assist in managing logistics and end-to-end cargo transportation by connecting back office and front office information, information technology, e-procurement, real-time tracking, one-stop service, and intranet, etc.
Honest Relationship Management
The Group upholds accuracy of product information, safety of all stakeholders, and strict confidentiality of customer data, while listening to feedback through annual customer satisfaction assessments to continuously enhance service delivery.
Distribution of Economic Value for Sustainable Growth
The Group does not focus solely on business growth in terms of financial figures, but is also committed to developing sustainability by creating economic value for relevant stakeholders. The Group believes that true sustainability must be built through mutual exchange of knowledge and sharing.
| Economic value creation | Economic value distributed to relevant stakeholders | Unit | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Distribution of Economic Value | Dividends | Million Baht | 301.62 | 248.66 | 192.13 |
| Operating costs1/ | Million Baht | 65.36 | 81.26 | 96.54 | |
| Employee expenses2/ | Million Baht | 242.23 | 272.55 | 281.27 | |
| Financial costs3/ | Million Baht | 33.41 | 33.39 | 29.06 | |
| Government expenditures4/ | Million Baht | 15.86 | 23.16 | 25.27 | |
| Community and social development investments5/ | Million Baht | 1.02 | 2.98 | 0.78 | |
| Environmental investments6/ | Million Baht | - | 3.26 | 0.82 | |
| Total amount of economic value distribution | Million Baht | 659.50 | 665.26 | 625.87 | |
| Proportion of economic value distribution | Percentage | 73.33 | 80.79 | 76.76 | |
| Economic Value Balance | Balance | Million Baht | 239.91 | 158.18 | 189.54 |
Remarks:
1/ Consists of expenses for business partners and contractors (excluding main business partners).
2/ Consists of salary, wages, benefits, provident fund contributions and employee development expenses.
3/ Consists of interests and financial expenses.
4/ Consists of government expenditures, corporate income tax, local maintenance tax, property tax, specific business tax and other taxes.
5/ Consists of community development and social responsibility activities expenses.
6/ Consists of environmental management expenses.